Privacy

This notice explains how Wins Made handles personal information in the LAKKI.APP preview. It is written for the 21-day trial. We will update it before any paid launch.

What we collect

Account email and password (password is stored by our auth provider, not in plain text). Profile details you type — business name, trade, phone, rates, ABN, bank details for invoices. Clients, quotes, job photos, notes, and crew you add. Ratings and comments you send via Support. Basic technical data needed to keep you signed in. If you use Chat2Quote™, your browser records audio after you tap GO. We send that recording to our speech provider to transcribe and suggest quote fields. We do not keep the audio file onLAKKI.APP after the draft is built. Fields you save (job title, client, hours, materials, notes) stay on your quote. If someone uses your Enquire link, we collect the name, email, and phone they enter, plus any address or note they add. We also store a hashed network address on that submission so we can limit spam. We do not keep a copy of their card or payment details — the form does not ask for those.

Why we collect it

To run your account, show your quotes and jobs, send client accept links you choose to share, run the trial, and read tester feedback so we can improve the app. Chat2Quote audio is used only to build that draft — not to listen in the background, and not to train a public voice profile for you. Enquire details are collected so that business can read the request. If they approve it, those details are saved as a client on their account. We do not use enquiry details for advertising.

Where it lives

Data is stored in Supabase (database and login). The website is hosted on Vercel. Servers may be outside Australia. We do not sell your data.

Who else can see it

Other testers cannot see your clients or quotes. A person you send an accept link to can see that quote (job title, scope, totals, and the client name on the quote) — not your bank details. We may use hosting, email, and speech providers as processors to operate the app. Chat2Quote audio is processed by that speech provider to produce the transcript and draft; other testers never hear it. Microphone permission is granted by your browser to this site only — it does not let us listen at any time, and it does not apply to other websites.

Enquire. Anyone with your Enquire link can open the form. The details they send are stored on your account. Only your signed-in account can read them. We email you at the business email on your profile, or your login email if that is empty, and we email them a short confirmation. Other testers cannot see the enquiry. Our database, hosting, and email providers process it so the form can be delivered. We do not sell enquiry details, and we do not share them with advertisers or data brokers. Approving an enquiry copies the person onto your client list. Denying it closes the enquiry. Deleting your account deletes the enquiries stored on it.

Connections

Connecting Google Calendar, Xero, or Stripe is optional. You sign in on that service. Lakki never sees that password. Disconnect in Settings removes the connection.

Google Calendar. Lakki stores a connection on your account so it can add booked jobs to your primary calendar as all-day events. If you tap Invite Crew, crew with an email on that job can receive a calendar invite. Lakki does not read your other events into the app.

Sharing Google user data. The Google data we hold is that connection, plus the event we send to Google: client name, job title, site address, job dates, crew names, and any project notes on that job. We share it with Google so the event can appear on your calendar. If you tap Invite Crew, Google sends that event to the crew email addresses already on the job. Our database and hosting providers (Supabase and Vercel) process it only so the app can run. We do not sell Google user data, and we do not share, transfer, or disclose it to advertisers, data brokers, or anyone else.

Protecting it. We use HTTPS while it is sent, and encryption at rest where it is stored. Only your signed-in account can use the connection. Disconnect in Settings deletes it.

Xero. Lakki can create a sales invoice in the organisation you choose, including the client name and email on that invoice, and read which sales account to use.

Stripe. Card payments on native invoices go to your Stripe account. Lakki stores the connection to that account. It does not hold the money or see the card number.

How long we keep it

For the preview we keep account and job data while the trial is useful for testing. You can ask us to delete your account and data via Support.

Your choices

You can edit profile, clients, and quotes in the app. You can skip Chat2Quote and type a Manual Quote. You can block or reset the microphone for this site in your browser settings. You can change or stop sharing your Enquire link in Settings. You can deny an enquiry instead of adding that person as a client. You can ask for a copy or deletion of your account. If you sent an enquiry through someone else’s link, contact that business about the details they now hold, and contact us if you want the copy we stored removed. Australian Privacy Principles apply to how we handle personal information.

Contact

Privacy questions: Support in the app (life-ring) or the Feedback form. Operator: Wins Made.